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Tuesday, 4 March 2014

Business continuity management: list of resources

Author  Roden, Kevin
Title  Building a business case for disaster recovery planning.
Publication  2004
Citation Disaster Recovery Journal, Vol.17 No.3, Summer 2004, pp.76-77.
Summary Managers who are responsible for getting businesses up and running after a disaster are faced with a truly heroic challenge – especially since they are often faced with limited or no budget to accomplish this task. Financially justifying requests to senior management for the funding of disaster recovery planning and testing can prove a difficult task.

Author  King, Jonathan
Title  Business continuity planning and the highly protected risk expanding the envelope: planning for the entire organization
Publication  2000
Citation Disaster Recovery Journal, Vol.13(1), Winter 2000, pp.28-30
Summary Disaster recovery has long been concerned mainly with information technology systems. Its origin as a response to data center needs has produced this situation. With the continuous cost cutting of the last decade, corporations have attempted to eliminate much of the redundancies once provided in their systems. Threats, beyond those affecting IT, can cripple the ability to deliver product, meet customer demands or market expectations, safeguard employees, and protect reputations and goodwill. Therefore, to meet the needs of today's business, continuity planning needs to encompass the entire reputations and goodwill. Therefore, to meet the needs of today's business, continuity planning needs to encompass the entire organization. Business continuity views the organization through the eyes of a customer. What processes are needed to meet the customer's expectations. These processes, regardless of dollar value, are the critical operations which must be protected. Protection can include mitigation through risk control services, risk financing activities, and development of contingency plans, which is the realm of disaster recovery and business continuity.

Author  Elliott, Dominic
 Herbane, Brahim
 Swartz, Ethne
Title  Business continuity management : a test of continuity between economic sectors
Publication  2000
Citation Risk Management : An International Journal, Vol. 2 (1), 2000, pp. 27-38
Summary This paper builds upon previous research undertaken to identify the nature of business continuity practices within the UK finance sector. Its broad purpose is to examine the applicability of a framework of best practice developed within this one sector to other sectors. Retail and local government were chosen as two widely differing economic sectors. The paper adopts a case study approach and examines J Sainsbury, a leading UK retailer, and Coventry City Council, a large local authority. Previous quantitative studies, whilst benefitting from large sample sizes, yield only superficial insights into the nature of business continuity practice. The findings of this study provide support for the view that generic factors can be identified across economic sectors through in-depth qualitative research

Title  Business continuity management : keeping the wheels in motion
Publication  Canberra : Australian National Audit Office, c2000
Physical Description 2 booklets in folder (87 p. : ill. ; 20 p. ill.)
Note  "Better practice"
 Book and workbook in folder
 At foot of cover and title page: "A guide to effective control - January 2000"
Summary This guide has been prepared primarily for the people involved in a business continuity project - from individual team members through to the Chief Executive and Board. Each participant plays an important role and has an array of responsibilities in ensuring the success of the project and continuing validity of the plan. Successful business continuity management relies on the expertise from within the organisation - it is the people that understand the organisation - its business, processes and business risks. However, the Guide does not assume everyone is an expert in the field of risk management so describes each phase of business continuity against an accepted, generic risk management framework. The Guide is divided into two major parts - the first part deals with business continuity management concepts in a risk management context; the second part identifies the processes and procedures required to be undertaken to produce a business continuity plan. A number of supporting pro-forma schedules, working papers and questionnaires have been prepared to facilitate the overall process described in the Guide. These are contained in the Business Continuity Workbook that accompanies this Guide

Author  Levinson, Jay
Title  Business continuity in the wake of disaster
Publication  2001
Citation Disaster Recovery Journal, Vol. 14 (3), Summer 2001, pp. 42, 44
Summary Thursday, 24 May 2001 is a date that will be long remembered by many Israelis. As some 700 invited guests were celebrating a wedding in the Versailles Hall in Jerusalem, the floor suddenly collapsed, leaving hundreds injured in the worst civilian disaster that has occured in the country's 53 year history. The cave-in was vividly recorded by the video photagrapher hired to film the wedding. Army extrication teams removed the bodies of 23 people over a period of two days. Work at the site, conducted despite the possibility of further structural collapse, stopped only after all persons reported missing were located. For the owners of the Versailles Hall there is no issue of business recovery. The Hall has served its last meal. What remains of the building will be torn down after all evidence revealing cause of the tragedy is collected. The alleged 'shortcuts' to initial licensing will be the subject of police investigation, and the owners will be spending much of their time in the coming months facing a series of legal questions and suits. If anything is to be learnt, it is that shortcuts to 'save' money in the short run can be overwhelmingly expensive in the long run.

Title  Business continuity management.
Publication  Sydney : Standards Australia International ; Wellington, N.Z. : Standards New Zealand, 2003.
Physical Description vi, 46 p. ;
Series HB ; 221: 2003
Note  At head of title: Handbook.
Note Bibliography: p. 43-44.
Contents Pt. 1 : What is business continuity management -- 1.2 The evolution of BCM -- 1.3 The relationship of risk and business continuity management -- 1.4 BCM and its relationship with corporate governance -- 1.6 Risk identification and BCM -- 1.7 Organisational interdependencies -- 1.9 Improving business continuity management -- Pt. 2 : The BCM manual -- Templates -- Appendices.
Summary "It is intended that this handbook be used by any size or type of organisation - from large multinationals to small businesses, not-for-profit agencies and government agencies - that has identified the requirement for, and merit of, developing effective business continuity management processes. However, some recommendations may be more appropriate to some organisation types than others." -- p. ii.¬

Author  Wilson, Bascombe J.
Title  Adapting the incident command system to manage business emergencies
Publication  2001
Citation IAEM Bulletin, Vol. 18 (7), July 2001, pp. 15-16
Summary When people lose their homes in a disaster, it is indeed tragic. But even more lives can be shattered when businesses close their doors, taking with them jobs and a community's economic lifeblood. Nearly half of all companies that suffer a major disaster do not reopen. Of those that try to recover, many will be bankrupt within two years. And if a business loses its data center along with vital recored, it has less that a 10 percent chance of survival. Business managers improve their chances of survival by making better decisions before, during and after emergencies.



Author  Jennings, Michael
Title  The benefits of emergency notification systems
Publication  2002
Citation Disaster recovery journal, Vol. 15, No. 4, 2002, pp. 54-55
Summary Due to the an overloaded system and damage to the communications infrastructure during the 9/11 attacks, many continuity plans were delayed or altered because of the lack of adequate communications. The need for redundant and effective communications has been an ongoing theme since the terrorist attacks. According to a Gartner report "those within the agency responsible for BCP must document and regularly update a broad range of contact information, including home, office, vacation home and mobile telephone numbers, work and personal e-mail addresses and paper numbers

Author  Roden, Kevin
Title  Building a business case for disaster recovery planning.
Publication  2004
Citation Disaster Recovery Journal, Vol.17 No.3, Summer 2004, pp.76-77.
Summary Managers who are responsible for getting businesses up and running after a disaster are faced with a truly heroic challenge – especially since they are often faced with limited or no budget to accomplish this task. Financially justifying requests to senior management for the funding of disaster recovery planning and testing can prove a difficult task.

Author  Hwang, Peter  Lichtenthal, J. David
Title  Anatomy of Organisational Crisis
Publication  2000
Citation Journal of Contingencies and Crisis Management, Vol.8(3), September 2000, pp.129-140
Summary As the business environment gets more complex, the crises faced by management are more frequent and, potentially, more devastating. Previous research on crises looks at specific cases, typologies and definitions of crises. This paper argues that crises are better understood through the way they develop. Based on the theory of punctuated equilibria in biology, two types of crises are proposed: abrupt versus cumulative. An organising framework based on a punctuated equilibria view of crisis is presented. In addition, the key concepts and mechanisms of the framework that provide management with a broadened view for coping with the ubiquitous nature are discussed.

Author  Wilson, Bascombe J.
Title  Adapting the incident command system to manage business emergencies
Publication  2001
Citation IAEM Bulletin, Vol. 18 (7), July 2001, pp. 15-16
Summary When people lose their homes in a disaster, it is indeed tragic. But even more lives can be shattered when businesses close their doors, taking with them jobs and a community's economic lifeblood. Nearly half of all companies that suffer a major disaster do not reopen. Of those that try to recover, many will be bankrupt within two years. And if a business loses its data center along with vital recored, it has less that a 10 percent chance of survival. Business managers improve their chances of survival by making better decisions before, during and after emergencies.

Title:  Business continuity management :  : keeping the wheels in motion
Publication     :  Canberra : Australian National Audit Office, c2000
Physical Description:  2 booklets in folder (87 p. :ill. ; 20 p. ill.)
Summary:  This guide has been prepared primarily for the people involved in a business continuity project - from individual team members through to the Chief Executive and Board. Each participant plays an important role and has an array of responsibilities in ensuring the success of the project and continuing validity of the plan. Successful business continuity management relies on the expertise from within the organisation - it is the people that understand the organisation - its business, processes and business risks. However, the Guide does not assume everyone is an expert in the field of risk management so describes each phase of business continuity against an accepted, generic risk management framework. The Guide is divided into two major parts - the first part deals with business continuity management concepts in a risk management context; the second part identifies the processes and procedures required to be undertaken to produce a business continuity plan. A number of supporting pro-forma schedules, working papers and questionnaires have been prepared to facilitate the overall process described in the Guide. These are contained in the Business Continuity Workbook that accompanies this Guide

Author            :  Koch, Reinhard,
Title               :  Business continuity best practices [Article]
Publication     :   2001
Citation:  Disaster Recovery Journal, Vol.14(1), Winter 2001, pp.58, 60-61
Summary:  This article describes nine best practices for business continuity. These are universal best practices that apply to any organization and all technologies.

Author            :  Gluckman, David,
Title               :  Continuity....Recovery [Article]
Publication     :   2000
Citation:  Risk Management, Vol.47(3), March 2000, p.45
Summary:  Even with a clear strategy for managing risks and protecting assets, catastrophic losses can still occur.  The cause of such losses may well be beyond our control, the result of natural perils, loss of key suppliers or critical machinery, environmental contamination or damage to computer equipment.  This article discusses the need for a business continuity/disaster recovery program that will minimize the impact of disasters.  A current, detailed and flexible plan will protect your assets and allow your organisation to survive.
 
Title               :  Dealing with disaster :  : examining approaches for small public entities, non-profit organizations and businesses to reduce losses and overcome the effects of extreme events / by Laurie Johnson and Felix Kloman
Publication     :  Fairfax, Va. : Public Entity Risk Institute, [1999?]
http://riskinstitute.org/docs/dealing_disaster.htm
Contents:  What makes a disaster? -- How are disaster-related risks managed? -- Why are disaster costs increasing? -- Why may existing disaster prevention and loss financing programs not be enough? -- How can small localities, non-profit organizations, and businesses deal with disasters?

Author            :  Mitome, Yuko,     Speer, Karen D.,     Swift, Billie,
Title               :  Embracing disaster with contingency planning [Article]
Citation:  Risk Management, Vol. 48 (5), May 2001, pp. 18-24, 26-27
Summary:  No matter how carefully a firm formulates, implements and evaluates their strategies, unforeseen events can make a planned strategy obsolete in no time. The seriousness of the circumstances and its impact on an organization is in many cases directly related to how prepared an organization is in advance.. Contingency plans are alternative plans that can be put into effect if certain key events do not occur as expected. Whether tornadoes, hurricanes, war, death of a CEO or increases and decreases in demand and sales, the more unpredictable and disorderly the environment is, the more likely it is that companies will have to rely on these alternative courses of action. In a global business environment fraught with dynamic change, the question remains: why is the ability to plan for uncertain future events not considered a key element of strategic management in more companies?

 Author            :  Gordon, Colleen,
Title               :  How to cost justify a business continuation plan to management [Article]
Publication     :   2000
Citation:  Disaster Recovery Journal, Vol.13(2), Spring 2000, pp.26,28,30-31
Summary:  This article discusses the benefit of having a business continuation plan to protect valuable information. It also discusses the business impact analysis which can be used to address all types of disaster situations, including fire, power outages, sabotage and political instability such as rioting or war.

 Author  Handmer, John
Title  Are Emergency Services becoming private?
Publication  2000
Citation Australian Journal of Emergency Management, Vol.15No 3, Spring 2000, pp.42-45
Summary This paper examines privatisation from the perspective of emergency services. It suggests that the sector is becoming increasingly private by default as the concept of emergency planning expands to include economic health, business continuity planning and community safety - and as other organisations on which emergency services rely become private or contract out services.
Subject  Privatization
Emergency Management Terms Emergency services

Author  Hiles, Andrew.
Title  Business continuity : best practices : world-class business continuity management / by Andrew Hiles, FBCI.
Edition  2nd ed.
Publication  Brookfield, Conn. Rothstein Assoociates Inc., c2004.
Physical Description xxii, 268 p. : ill., tables ;
Note Includes bibliography p. 257-260.
Contents Business continuity road map : introduction -- 1. Project initiation and management -- 2. Risk evaluation & control -- 3. Business impact analysis -- 4. Developing continuity strategies -- 5. Emergency reponse & operations -- 6. Developing & implementing the BCP -- 7. Awareness & training programs -- 8. Maintaining & exercising the BCP -- 9. Standards and guidelines.
Summary "This book is a guide to implementation of World-Class Business Continuity Management within an enterprise. It may be used as a step-by-step guide by those new to Business Continuity Management or dipped into by the more seasoned professional for ideas and updates on specific topics. There is no absolute "right way" to perform business continuity management b1s although there are plenty of wrong ways. Business Continuity is not rocket science: it is applied common sense. Yes, experience helps, but it is no mystic art. This book makes the processes transparent and provide the reader with everything necessary to do the job. Many examples are provided throughout this guide: these all have their roots in real cases and real organizations, and come heavily laden with pragmatism. Over fifteen years of business continuity experience in environments large and small, public and private, has gone into developing the methods described. Your own "right way" for business continuity management means picking, matching and tailoring from the cases and examples provided and combining these with existing best practice within your organization." --BOOK JACKET.

Author  Chandler, Robert C.
 Wallace, J.D.
Title  Business continuity planning after September 11.
Publication  2004
Citation Disaster Recovery Journal, Vol.17 No.3, Summer 2004, pp.24-28.
Summary The disastrous terrorist events of Sept. 11, 2001, were watershed moments for the disaster recovery field. Obviously, the events brought infamy and attention to the fundamental need for crisis management and disaster recovery planning. For some, the terrorism attacks brought new corporate focus and resources for planning. Most certainly, Sept. 11 began to change both the way we plan and the specific aspects of our disaster recovery planning.
Internet Site  http://www.drj.com

Author  No author cited
Title  Code to corner the complacent
Publication  2000
Citation Australasian Risk Management, Vol.10(8), 2000, p.12
Summary Organisations that have no risk management programs in place will face potential liability under changes to Australia's Commonwealth Code. This article discusses the new code

Author  Devlin, Edward, S.
Title  Coping with crisis
Publication  2000
Citation International Journal of Business Continuity Management, Vol.1(1), Spring 2000, pp.12-14
Summary A crisis management plan is an essential part of any business continuity strategy. This article argues that knowing how to react to early warning signs is the surest way of guarding against corporate catastrophe and ensuring business as usual.

Author  Scanlon, Joe
Title  Crisis: A chance to restructure
Publication  2000
Citation The Canadian Journal of Emergency Management, Vol.2(4), October-December 2000, pp.10-12
Summary Disasters are often seen soley as events that bring damage and destruction, injury and death. But they can also be events that bring incredible opportunities for innovation and change. This article focuses on recovery as it applies to industry, however, many of the same opportunities face communities hit by destructive events.
  
Author  Dynes, Russell R.
Title  Finding order in disorder : continuities in the 9-11 response.
Publication  2003.
Citation International Journal of Mass Emergencies and Disasters, Vol. 21(3), November 2003, pp. 9-24.
Summary The events of September 1lth in the United States prompted speculation about the capacity of modern societies to deal with such collective traumas. Here, comparisons are made to past situations, primarily Hamburg after intensive bombing in 1943. Such comparisons indicate immediate and persistent efforts to re-establish the continuity of social life. Such continuity is in contrast to popular images of individual and collective disorganization as well as the presumption that urban areas are especially fragile. After 9/11, effective efforts were frequently attributed to American exceptionalism. While the social sciences have a number of concepts to deal with social disorganization, there are fewer to characterize stability and adaptability. Illustrations of the importance of social capital and organizational resilience in the New York case are offered. By contrast, post 9/11 discussions have often been dominated by the recycling of disaster myths, especially the belief in widespread panic, the necessity of command and control, and the assumption that "people" are the primary problem. Many of those ideas have since become embedded in the implementation of "homeland security."

Title  Future safe
Publication  2000
Citation Australasian Risk Management, Vol.10(7), August 2000, pp.1,3-5
Summary This article discusses how scenario planning in the business environment can be used to manage risk.

Author  Burrus Jr., Robert T.
Title  Impact of low-intensity hurricanes on regional economic activity
Publication  2002                                                 
Citation Natural Hazards Review, Vol. 3 (3), August 2002, pp. 118-125
Summary Although low intensity hurricanes cause far less structural damage than high-intensity hurricanes, these weaker hurricanes, do impact regional economic activity through "business interruption." Because of the strike frequencies of low-intensity hurricanes are orders of magnitude greater than those of stronger storms, the cumulative impact of frequent "business interruption" may be significant. Using Chamber of Commerce survey data, it is estimated industry-specific business interruption losses for three low-intensity hurricanes striking the Wilmington, N.C. region. The average per-storm regional impacts of business interruption including direct, indirect, and induced impacts, are equivalent to between 0.8 and 1.23% of annual regional output, between 1.11 and 1.63% of regional employment, and between 1.21 and 1.81% of annual indirect business taxes. While these per-storm losses may appear small, the high strike frequencies of low-intensity hurricanes produce a cumulative (in expectation) impact equivalent to a high-intensity hurricane strike causing approximately $3.7 billion in damage.

Author  Harvey, David
Title  In times of disaster it is quite a balancing act
Publication  2002
Citation Disaster recovery journal, Vol (No. 4), 2002, pp. 48-50
Summary Since 9/11, the issues of business interruption and recovery have been brought to the forefront for both corporate and emergency response organisations. What has become evident is the need for corporate leaders to develop comprehensive all-hazard emergency plans that rise above simple business continuity/data protection procedures.

Author  Reshaur, Lisa, M.
 Luongo, Richard, P.
Title  Lessons in business continuity planning: : One hospital's response to a disaster
Publication  2000
Citation Disaster Recovery Journal, Vol.13(2), Spring 2000, pp.12-13
Summary This article examines how Carilion Roanoke Community Hospital coped in an emergency situation when dealing with a fire located in the hospital's main power switch room. The article reviews how hospital employees reacted and what lessons they learnt from this event and how thier experiences can help other hospitals prepare for a similiar emergency.

Title  The mitigation-quality-performance connection : an integrated approach / by Stephen B. Baruch, Merle E. Baruch
Publication  [Los Altos, Calif. : Stephen B. Baruch & Associates, 2000]
Physical Description 20 p.
Note  Spiral binding
Note Includes bibliography (p. 9-10)
Summary This paper summarised an innovative approach that could be beneficial for people in the business continuity (mitigation/contingency Title  NFPA 1600 : standard for disaster/emergency management and business continuity programs / prepared by the Technical Committee on Disaster Management
Edition  2000 ed.
Publication  Quincy, Mass. : National Fire Protection Association, 2000
Physical Description 18 p.
Note  "issued by the Standards Council on January 14, 2000, with an effective date of February 11, 2000, and supersedes all previous editions."--T.p.
Note Includes bibliography (p. 13-17) and index
Summary This standard establishes a common set of criteria for disaster management, emergency management, and business continuity programs. It aims to provide those with the responsibility for disaster and emergency management and business continuity programs the criteria to assess current programs or to develop, implement, and maintain a program to mitigate, prepare for, respond to, and recover from disasters and emergencies.  planning), quality and performance improvement field. It is based on the results of a detailed analysis conducted by the authors. Organizations, the authors assert, can reduce their costs, risks, and vulnerabilities, including environmental impacts, through the integration of three presently utilized frameworks.

 Author  Tomkinson, Andy
Title  People power
Publication  2000
Citation International Journal Of Business Continuity Management, Vol.1(1), Spring 2000, pp.15-18
Summary Even when a company has a business continuity strategy in place, it may well have neglected one of the most important factors influencing its success - the people it employs. This article suggests that businesses should weigh up their human as well as non-human resources.

 Author  Sarre, Rick
 Doig, Meredith
Title  Preventing disaster by building a risk-prevention ethic into corporate governance
Publication  2000
Citation The Australian Journal of Emergency Management, Vol.15(2), Winter 2000, pp.54-57
Summary The recklessness, or reckless indifference, of corporate entities often cause disasters. It is certainly the case that modern corporations and business enterprises are bound by strict legal responsibilities that require them to operate in a safe fashion. In this paper the authors show how corporate entities can and should employ principles of corporate social responsibility in framing their organisational culture. The task of lessening the risk of corporate irresponsibility may best be achieved, they conclude, in linking social responsibility as a fundamental principle of corporate governance.

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