Multiple Choice Questions
1. (p. 3) Which of the following is an element of a firm's remote external environment?
1. (p. 3) Which of the following is an element of a firm's remote external environment?
A. Competition
B. Suppliers
C. Government agencies
D. Economic and social conditions
B. Suppliers
C. Government agencies
D. Economic and social conditions
2. (p. 3) Which
of the following is NOT a part of a firm's immediate external
environment?
A. Technological development
B. Competitors
C. Suppliers
D. Government agencies
A. Technological development
B. Competitors
C. Suppliers
D. Government agencies
3. (p. 3) The
immediate external environment includes:
A. Competitors
B. S. B. U. s
C. Divisions
D. Management
A. Competitors
B. S. B. U. s
C. Divisions
D. Management
4. (p. 3) The
_______ comprises economic and social conditions, political priorities and
technological developments, all of which must be anticipated, monitored,
assessed and incorporated into the executive's decision making.
A. Remote external environment
B. Task environment
C. Operating environment
D. Internal environment
A. Remote external environment
B. Task environment
C. Operating environment
D. Internal environment
5. (p. 3) The
set of decisions and actions resulting in the formulation and implementation of
plans designed to achieve a company's objectives is defined as:
A. Strategic policy
B. Business policy
C. Strategic management
D. Tactics
A. Strategic policy
B. Business policy
C. Strategic management
D. Tactics
6. (p. 3) Strategic
management compromises nine critical tasks. Which of the following is NOT one
of the tasks?
A. Development of annual objectives compatible with grand strategies
B. Assessment of the company's external environment
C. Selection of a particular set of long-term objectives and grand strategies
D. Evaluate the success of the strategic process
A. Development of annual objectives compatible with grand strategies
B. Assessment of the company's external environment
C. Selection of a particular set of long-term objectives and grand strategies
D. Evaluate the success of the strategic process
7. (p. 4) Strategic
management involves the _____, directing, _____ and controlling of a company's
strategy-related decisions and actions.
A. Financing; marketing
B. Planning; financing
C. Marketing; planning
D. Planning; organizing
A. Financing; marketing
B. Planning; financing
C. Marketing; planning
D. Planning; organizing
8. (p.4) Large-scale,
future-oriented plans, for interacting with the competitive environment to
achieve company objectives refers to its
A. Strategy
B. Goals
C. Competitive analysis
D. Dynamic policies
A. Strategy
B. Goals
C. Competitive analysis
D. Dynamic policies
9. (p. 4) A
strategy is a company's
A. Game plan
B. Pricing policy
C. Value statement
D. Long-term objective
A. Game plan
B. Pricing policy
C. Value statement
D. Long-term objective
10. (p. 4) A(n)
_____ reflects a company's awareness of how, when and where is should compete,
against whom it should compete and for what purpose it should compete.
A. Vision
B. Organizational structure
C. Strategy
D. Long-term objective
A. Vision
B. Organizational structure
C. Strategy
D. Long-term objective
11. (p. 4) Strategic
issues require which level of management decisions?
A. Operative
B. Top
C. Front-line
D. Middle
A. Operative
B. Top
C. Front-line
D. Middle
12. (p. 5) Strategic
decisions ostensibly commit the firm for
A. 1-2 years
B. The short term
C. 3-4 years
D. A long time, typically five years
A. 1-2 years
B. The short term
C. 3-4 years
D. A long time, typically five years
13. (p. 4-5) Some
business decisions are strategic and therefore deserve strategic management
attention. Which of the following is one of the six strategic issue
dimensions?
A. Requires front-line employee decisions
B. Is not likely to have a significant impact on long-term prosperity of the firm
C. Necessitates considering factors in the firm's external environment
D. Is spontaneous
A. Requires front-line employee decisions
B. Is not likely to have a significant impact on long-term prosperity of the firm
C. Necessitates considering factors in the firm's external environment
D. Is spontaneous
14. (p. 5) Which
of the following applies to strategic issues?
A. Consider only the firm's internal environment
B. Are future oriented
C. Concern allocation of insignificant amounts of company resources
D. Do not have long-term impact on the firm's prosperity
A. Consider only the firm's internal environment
B. Are future oriented
C. Concern allocation of insignificant amounts of company resources
D. Do not have long-term impact on the firm's prosperity
15. (p. 5) Strategic
decisions are based on what managers _____, rather than on what they
_____.
A. Forecast; know
B. React to; anticipate
C. Know; forecast
D. Compromise with; analyze
A. Forecast; know
B. React to; anticipate
C. Know; forecast
D. Compromise with; analyze
16. (p. 5) In
a turbulent and competitive free enterprise environment, a firm will succeed
only if it takes a(n) ____ stance towards change.
A. Reactive
B. Anti-regulatory or anti-government
C. Proactive
D. Vision and not mission
A. Reactive
B. Anti-regulatory or anti-government
C. Proactive
D. Vision and not mission
17. (p. 6) Typically
how many strategic decision levels are in the corporate decision-making
hierarchy?
A. 5 or more
B. 4
C. 3
D. 2
A. 5 or more
B. 4
C. 3
D. 2
18. (p. 6) To
a large extent, attitudes at the corporate level reflect the concerns of
A. Stockholders and society at large
B. Top managers
C. The CEO
D. The federal government
A. Stockholders and society at large
B. Top managers
C. The CEO
D. The federal government
19. (p. 6) The
top of the decision-making hierarchy comprises all of these EXCEPT
A. Board of directors
B. Front-line managers
C. The CEO
D. Administrative officers
A. Board of directors
B. Front-line managers
C. The CEO
D. Administrative officers
20. (p. 6) In
a multi-business firm, ______ -level executives determine the businesses in
which the firm should be involved.
A. Business
B. Functional
C. Corporate
D. Operative
A. Business
B. Functional
C. Corporate
D. Operative
21. (p. 6) At
Office Supply, Inc., ____ -level managers would be responsible for determining
whether the company should be involved in home furnishings or electronic
appliance businesses, where as ____ -level managers would be responsible for
determining how the firm will compete in the selected product-market
arena.
A. Business; corporate
B. Corporate; functional
C. Functional; business
D. Corporate; business
A. Business; corporate
B. Corporate; functional
C. Functional; business
D. Corporate; business
22. (p. 6) In
the middle of the decision-making hierarchy is the _____ level.
A. Corporate
B. Functional
C. Business
D. Strategic
A. Corporate
B. Functional
C. Business
D. Strategic
23. (p. 6) Who
determines the basis on which a company can compete in the selected
product-market arena?
A. Functional-level strategic managers
B. Corporate-level strategic managers
C. Business-level strategic managers
D. Operational managers supervising operative
A. Functional-level strategic managers
B. Corporate-level strategic managers
C. Business-level strategic managers
D. Operational managers supervising operative
24. (p. 6) Which
of these managers tries to identify and secure the most profitable and
promising market segment?
A. Functional managers
B. Corporate managers
C. Business managers
D. Operative
A. Functional managers
B. Corporate managers
C. Business managers
D. Operative
25. (p. 6) The
functional level of decision making is characterized by:
A. The board of directors deriving corporate goals
B. Managers of product, geographic and functional areas
C. The CEO developing a company profile
D. Business managers interpreting the mission into operational objectives
A. The board of directors deriving corporate goals
B. Managers of product, geographic and functional areas
C. The CEO developing a company profile
D. Business managers interpreting the mission into operational objectives
26. (p. 6) Which
strategic level is typically responsible for developing annual objectives and
short-term strategies?
A. Functional level
B. Corporate level
C. Business level
D. Board of Directors level
A. Functional level
B. Corporate level
C. Business level
D. Board of Directors level
27. (p. 6) Which
of the following is NOT a level in the decision-making hierarchy of a
firm?
A. Business
B. Corporate
C. Operative
D. Functional
A. Business
B. Corporate
C. Operative
D. Functional
28. (p. 6) Functional
managers are typically responsible for which of the following?
A. Annual objectives
B. Tactics
C. Corporate goals
D. Mission
A. Annual objectives
B. Tactics
C. Corporate goals
D. Mission
29. (p. 6) Whereas
corporate and business-level managers center their attention on _____, managers
at functional-level center their attention on ____.
A. Operational issues; strategic issues
B. Doing things right; doing the right things
C. Entrepreneurial mode; adaptive mode
D. Doing the right things; doing things right
A. Operational issues; strategic issues
B. Doing things right; doing the right things
C. Entrepreneurial mode; adaptive mode
D. Doing the right things; doing things right
30. (p. 6) Decisions
at which level of management tend to be more value-oriented and
conceptual?
A. Functional
B. Corporate
C. Operative
D. Business
A. Functional
B. Corporate
C. Operative
D. Business
31. (p. 7) Dividend
policies are decided at the
A. Corporate level
B. Business level
C. Functional level
D. Operational level
A. Corporate level
B. Business level
C. Functional level
D. Operational level
32. (p. 7) Which
level of decisions encompasses greater risk, cost and profit potential?
A. Business
B. Lower echelon
C. Corporate
D. Functional
A. Business
B. Lower echelon
C. Corporate
D. Functional
33. (p. 8) Corporate-level
decisions are characterized by:
A. Decreased risk
B. Doing things right
C. Short-time horizons
D. Greater profit
A. Decreased risk
B. Doing things right
C. Short-time horizons
D. Greater profit
34. (p. 7) Decisions
concerning plant location, distribution channels, geographic coverage and
market segmentation are typically made at:
A. The corporate level
B. The business level
C. The functional level
D. The front-line operational level
A. The corporate level
B. The business level
C. The functional level
D. The front-line operational level
35. (p. 8) The
degree to which participation, responsibility, authority and discretion in
decision-making are specified is called:
A. Informality
B. Formality
C. Functional tactic
D. Dynamic mode
A. Informality
B. Formality
C. Functional tactic
D. Dynamic mode
36. (p. 8) Which
of these is usually positively correlated with the cost, comprehensiveness,
accuracy and success of planning?
A. Greater formality
B. Functional structure
C. Organizational matrix
D. Functional tactics
A. Greater formality
B. Functional structure
C. Organizational matrix
D. Functional tactics
37. (p. 8) According
to Henry Mintzberg, very large firms typically use the _____ mode of strategic
management.
A. Adaptive
B. Entrepreneurial
C. Informal
D. Planning
A. Adaptive
B. Entrepreneurial
C. Informal
D. Planning
38. (p. 8) Henry
Mintzberg identified a mode which he associates with medium-sized firms in
relatively stable environments. This is referred to as a(n) ____ mode.
A. Entrepreneurial
B. Adaptive
C. Business
D. Planning
A. Entrepreneurial
B. Adaptive
C. Business
D. Planning
39. (p. 8) Firms
that are basically under the control of a single individual and produce a
limited number of products/services are referred to as following ______
mode.
A. Entrepreneurial
B. Intrapreneurial
C. Managerial
D. Corporate
A. Entrepreneurial
B. Intrapreneurial
C. Managerial
D. Corporate
40. (p. 8) The
informal, intuitive and limited approach to strategic management associated
with owner-managers of smaller firm refers to the ____ mode of formality,
according to Mintzberg.
A. Entrepreneurial
B. Functional
C. Planning
D. Adaptive
A. Entrepreneurial
B. Functional
C. Planning
D. Adaptive
41. (p. 8) The
planning mode refers to the
A. Strategic formality associated with the large firms that operate under a comprehensive, formal planning system
B. Strategic formality associated with medium-sized firms that emphasize the incremental modification of existing competitive approaches
C. Strategic formality associated with global firms that emphasize cultural value systems
D. Informal, intuitive and limited approach to strategic management with owner-manager of smaller firms
A. Strategic formality associated with the large firms that operate under a comprehensive, formal planning system
B. Strategic formality associated with medium-sized firms that emphasize the incremental modification of existing competitive approaches
C. Strategic formality associated with global firms that emphasize cultural value systems
D. Informal, intuitive and limited approach to strategic management with owner-manager of smaller firms
42. (p. 8) According
to Mintzberg, the adaptive mode refers to
A. Strategic formality associated with the large firms that operate under a comprehensive, formal planning system
B. Strategic formality associated with medium-sized firms that emphasize the incremental modification of existing competitive approaches
C. Strategic formality associated with global firms that emphasize cultural value systems
D. Informal, intuitive and limited approach to strategic management with owner-manager of smaller firms
A. Strategic formality associated with the large firms that operate under a comprehensive, formal planning system
B. Strategic formality associated with medium-sized firms that emphasize the incremental modification of existing competitive approaches
C. Strategic formality associated with global firms that emphasize cultural value systems
D. Informal, intuitive and limited approach to strategic management with owner-manager of smaller firms
43. (p. 8) Which
of these is NOT a mode of formality identified by Mintzberg?
A. Adaptive
B. Planning
C. Functional
D. Entrepreneurial
A. Adaptive
B. Planning
C. Functional
D. Entrepreneurial
44. (p. 9) The
ideal strategic management team includes decision makers from
A. All three company levels (corporate, business and functional)
B. Just the functional level since they are closest to the customers
C. Just the corporate and business levels given that they focus on doing the right thing
D. Just the top management since they understand the big picture
A. All three company levels (corporate, business and functional)
B. Just the functional level since they are closest to the customers
C. Just the corporate and business levels given that they focus on doing the right thing
D. Just the top management since they understand the big picture
45. (p. 8) Managers
at the _____ level typically have principal responsibilities for developing
environmental analysis and forecasting, establishing business objectives and
developing business plans prepared by staff groups.
A. Corporate
B. Functional
C. Operational
D. Business
A. Corporate
B. Functional
C. Operational
D. Business
46. (p. 9) When
the dominance of the CEO approaches autocracy, the effectiveness of the form's
strategic planning and management processes are likely to:
A. Enhance strategic planning but diminish its processes
B. Be greatly enhanced
C. Have no effect
D. Be diminished
A. Enhance strategic planning but diminish its processes
B. Be greatly enhanced
C. Have no effect
D. Be diminished
47. (p. 11) Which
of these is NOT true about the behavioral effect of strategic management?
A. Strategy formulation activities enhance the firm's ability to prevent problems
B. Resistance to change is reduced
C. Gaps and overlaps in activities among individuals and groups are increased to ensure the checks and balance
D. The employee involvement is strategy formulation improves their understanding of the productivity reward relationship in every strategy plan
A. Strategy formulation activities enhance the firm's ability to prevent problems
B. Resistance to change is reduced
C. Gaps and overlaps in activities among individuals and groups are increased to ensure the checks and balance
D. The employee involvement is strategy formulation improves their understanding of the productivity reward relationship in every strategy plan
48. (p. 11) Managers
must be trained to guard against all of the following types of unintended
negative consequences of involvement in strategy formulation EXCEPT
A. Managers must be trained to minimize the negative impact on operational responsibilities by scheduling their duties to allow the necessary time for strategic activities
B. Managers must be trained to limit their promises to performance that the decision makers and their subordinates can deliver
C. Managers must be trained to anticipate and respond to the disappointment of participating subordinates over unattained expectations
D. Managers must be trained to disregard the productivity-reward relationship since strategy implementation makes it invalid
A. Managers must be trained to minimize the negative impact on operational responsibilities by scheduling their duties to allow the necessary time for strategic activities
B. Managers must be trained to limit their promises to performance that the decision makers and their subordinates can deliver
C. Managers must be trained to anticipate and respond to the disappointment of participating subordinates over unattained expectations
D. Managers must be trained to disregard the productivity-reward relationship since strategy implementation makes it invalid
49. (p. 11) Which
of the following is a major function of the strategic management model?
A. It helps make profits for the firm
B. It helps in identifying key issues faced by the firm
C. It helps in deciding which products to sell
D. It depicts the sequence and relationships of the major components of the strategic management process
A. It helps make profits for the firm
B. It helps in identifying key issues faced by the firm
C. It helps in deciding which products to sell
D. It depicts the sequence and relationships of the major components of the strategic management process
50. (p. 13) Social
responsibility is a critical consideration for a company's strategic decision
makers since
A. Stockholders demand it
B. The mission statement must express how the company intends to contribute to the societies that sustain it
C. It increases a company's profits
D. It helps make decisions
A. Stockholders demand it
B. The mission statement must express how the company intends to contribute to the societies that sustain it
C. It increases a company's profits
D. It helps make decisions
51. (p. 13) Analysis
of the quantity and quality of the company's financial, human and physical
resources is a part of
A. Internal analysis
B. Mission statement
C. External environment analysis
D. Corporate goals
A. Internal analysis
B. Mission statement
C. External environment analysis
D. Corporate goals
52. (p. 13) The
external environment consists of:
A. The operating environment
B. Managers
C. Employees
D. Owners
A. The operating environment
B. Managers
C. Employees
D. Owners
53. (p. 13) Which
one of the following is NOT an interactive segment of a firm's external
environment?
A. Functional
B. Remote
C. Industry
D. Operating
A. Functional
B. Remote
C. Industry
D. Operating
54. (p. 12) Description
of the company's product, market and technological areas of emphasis is
contained in the
A. Assessment of the external environment
B. Company profile
C. Company mission
D. Interactive opportunity analysis
A. Assessment of the external environment
B. Company profile
C. Company mission
D. Interactive opportunity analysis
55. (p. 13) The
results that an organization seeks over a multiyear period are its
A. Generic strategies
B. Grand strategies
C. Mission statements
D. Long-term objectives
A. Generic strategies
B. Grand strategies
C. Mission statements
D. Long-term objectives
56. (p. 13) The
doubling of EPS within 5 years with increases in each intervening year is
called a(n):
A. Long-term goal
B. Long-term objective
C. Short-term goal
D. Short-term objective
A. Long-term goal
B. Long-term objective
C. Short-term goal
D. Short-term objective
57. (p. 13-14) The difference between long-term and short-term objectives is
principally:
A. Greater attainability
B. Greater flexibility
C. Greater measurability
D. Greater specificity
A. Greater attainability
B. Greater flexibility
C. Greater measurability
D. Greater specificity
58. (p. 14) Grand
strategies include:
A. Market turnaround
B. Vertical diversification
C. Conglomerate integration
D. Concentric diversification
A. Market turnaround
B. Vertical diversification
C. Conglomerate integration
D. Concentric diversification
59. (p. 14) Which
of the following is an example of a grand strategy?
A. Decentralization
B. Policy making
C. Conglomerate integration
D. Innovation
A. Decentralization
B. Policy making
C. Conglomerate integration
D. Innovation
60. (p. 14) Long-term
objectives are principally attained through:
A. Annual goals
B. Functional strategies
C. Short-term goals
D. Grand strategy
A. Annual goals
B. Functional strategies
C. Short-term goals
D. Grand strategy
61. (p. 14) The
minimum equity position required for all new McDonald's franchises is an
example of:
A. A goal
B. A procedure
C. A policy
D. An objective
A. A goal
B. A procedure
C. A policy
D. An objective
62. (p. 14) The
general plan of major actions through which a firm intends to achieve is
long-term objectives is called its:
A. Corporate plan
B. Long-term goal
C. Grand strategy
D. Mission
A. Corporate plan
B. Long-term goal
C. Grand strategy
D. Mission
63. (p. 14) Broad,
precedent-setting decisions that guide or substitute for repetitive or
time-sensitive managerial decision making are called
A. Goals
B. Strategies
C. Objectives
D. Policies
A. Goals
B. Strategies
C. Objectives
D. Policies
64. (p. 13) Which
of the following is a generic strategy option?
A. Narrow margins
B. Diversification
C. Differentiation
D. Retrenchment
A. Narrow margins
B. Diversification
C. Differentiation
D. Retrenchment
65. (p. 14) Horizontal
integration is an example of a
A. Generic strategy
B. Grand strategy
C. Functional level strategy
D. SBU strategy
A. Generic strategy
B. Grand strategy
C. Functional level strategy
D. SBU strategy
66. (p. 14) Specific
actions that need to be undertaken to achieve short-term objectives, usually by
functional areas, refers to
A. Policies
B. Formality
C. Tactics
D. Process
A. Policies
B. Formality
C. Tactics
D. Process
67. (p. 14) Which
of these refers to short-term, narrow scoped plans that detail
"means" or activities that a company will use to achieve short-term
projects?
A. Policies
B. Formality
C. Vision
D. Functional tactics
A. Policies
B. Formality
C. Vision
D. Functional tactics
68. (p. 15) _____
is a critical stage in strategy implementation wherein managers attempt to
recast their organization.
A. Continuous improvement
B. Reengineering
C. Strategic control
D. Strategy formulation
A. Continuous improvement
B. Reengineering
C. Strategic control
D. Strategy formulation
69. (p. 15) _____
is concerned with tracking a strategy as it is being implemented, detecting
problems or changes in its underlying premises and making necessary
adjustments.
A. Restructuring strategy
B. Strategic control
C. Internal analysis
D. Functional tactics
A. Restructuring strategy
B. Strategic control
C. Internal analysis
D. Functional tactics
70. (p. 15) Which
of these is a form of strategic control in which managers are encouraged to be
proactive in improving all operations of the firm?
A. Continuous improvement
B. Adaptive mode
C. Functional tactics
D. Planning mode
A. Continuous improvement
B. Adaptive mode
C. Functional tactics
D. Planning mode
71. (p. 16) A
flow of information through interrelated stages of analysis toward achievement
of an aim is:
A. A process
B. A procedure
C. A policy
D. A system
A. A process
B. A procedure
C. A policy
D. A system
72. (p. 16) Influential
individuals and groups that are vitally interested in the actions of the
business are called
A. Stockholders
B. Stakeholders
C. Strategists
D. Customers
A. Stockholders
B. Stakeholders
C. Strategists
D. Customers
73. (p. 16) Strategic
formulation and implementation of a plan are:
A. Sequential
B. Simultaneous
C. Random
D. Reversible
A. Sequential
B. Simultaneous
C. Random
D. Reversible
74. (p. 16) Strategic
management processes need which of the following to enhance future decision
making?
A. Testing
B. Feedback
C. Discontinuity
D. Projecting
A. Testing
B. Feedback
C. Discontinuity
D. Projecting
75. (p. 17) The
strategy management process is:
A. Stationary
B. Dynamic
C. Static
D. Radical
A. Stationary
B. Dynamic
C. Static
D. Radical
Essay Questions
76. Define strategic management. Identify any five of
the nine critical tasks of strategic management?
Please refer to discussion on "The Nature and Value of
Strategic Management" on page 3.
77. Strategic issues have several key dimensions.
Briefly describe any four of them?
Please refer to the discussion on "Dimensions of
Strategic Decisions" on page 4-5.
78. Describe the three levels of strategy in an
organization. Provide an example of each?
Please refer to the discussion on "Three levels of
Strategy" on pages 5-6.
79. With regards to the levels of strategy, compare
and contrast single-business firms versus multiple-business firms?
Please refer to Exhibit 1.3 on page 7.
80. Describe the three different modes of formality,
according to Mintzberg?
Please refer to discussion on "Formality in Strategic
Management" on pages 8-9.
81. Discuss the benefits and risks of strategic
management?
Please refer to the discussion on "Benefits and Risks
of Strategic Management" on pages 9-10.
82. Define and briefly describe any five components of
the strategic management model?
Please refer to the discussion on "Components of the
Strategic management Model" on pages 12-15.
83. Differentiate between generic and grand
strategies?
Please refer to the discussion on "Generic and Grand
Strategies" on page s 13-14.
84. Define strategic control. Give an example of
strategic control from a managerial perspective?
Please refer to the discussion on "Strategic Control
and Continuous Improvement" on page 15.
85. What implications can be drawn from viewing
strategic management as a process? Explain?
Please refer to the discussion on "Strategic
Management as a Process" on page 15-16.
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Nice points on External Environment.
ReplyDelete