Businesses
are always under pressure to follow emerging trends in consumer behavior.
Businesses that do not anticipate and exploit the trends risk death in the face
of competition. Changes in consumer behavior
are usually brought about by many things some predictable and some
unpredictable. One of the areas in which consumer behavior has changed most in
the last few years is in the use of internet. This has been brought about
partly by the fast advancement in technology, decreasing costs of acquiring the
required technology and rising awareness among the people. The fast advancement
in the use of internet has changed the platform on which many businesses have
operated for a long time (Scott, 1995). One of the industries that have been
affected significantly is the music industry. Part of the reason that has made the
industry one of the greatest beneficiary and at the same time casualty is the
nature of the products handled. Music can easily be transformed into a digital
format and distributed over the internet. The ease with which the music can be
copied and changed into various formats has on the positive side lowered the
distribution costs and increased the coverage of the music thereby increasing
the revenues of the artist. On the flip side, the easiness in the copying of
music has also made it very hard to enforce copyright laws leading to huge
losses in the industry. This for
instance has been the case with download facilities on the internet. This is
about to change in the current trend in consumption of music products and
internet use is anything to go by (Clark et al, 1991).
Many
businesses among them Spotify of Sweden believe the environment is about to
change in favor of the online streaming method of consuming music that will not
require download and will be free for the users. Spotify and other visionary
businesses believe the advertisement and other user demanded products and
facilities will be enough to cover the expenses of hosting such facilities and
earn the owners a profit. As is expected with any new business model, there are
many fanatical enthusiast as well as many hysterical fearful. The reaction therefore begs the question, ‘what
is the environmental outlook for such a business’?
There
are many models that have been developed over time that can be used to evaluate
the environmental outlook comprehensively. However, each of the models fits
into a given business scenario better than others. Among the most popular is
the widely used SWOT analysis. This method is liked due to its brevity and
simplicity in application. Howeve,r the method lacks the comprehensiveness
found in models like PEST which breaks down the environment into even small
blocks allowing for a more critical analysis. Other models like the five forces
under the Porter Model (Porter, 1998) are good for strategic analysis. This
analysis follows the PEST model due to its comprehensiveness since this would
give a lot of information to Spotify in their decision to roll out a full time
streaming business (Worrell, 1998).
Analysis
PEST
analysis groups all the environmental factors that a business is likely to face
into four categories and seeks to evaluate how the aspects under each of the
categories are likely to affect the prospects of the business (Worrell, 1998).
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