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Tuesday, 20 May 2014

History of Toyota. Part 23 (1956-1966): Preparations for Mass Production and Mass Sales

Toyota Expands into Asian Countries
Toyota's first exports to Asia began with 22 Land Cruisers and other vehicles to Burma (now Myanmar) in July 1956 as a part of war reparations provided by the Japanese government. Later, 2500 vehicles were exported to the Philippines and other countries as reparations. These vehicles acted as pioneers in developing markets, but true CKD production exports to Asian countries did not begin until 1961.
Twelve Land Cruisers were exported to Australia in August 1957, but exports remained low because of that country's strict trade policies. The expansion into Australia began in earnest following the establishment of the Export Department by Toyota Motor Co., Ltd. and the Export Group by Toyota Motor Sales Co., Ltd. in February 1962. Australian Motor Industries began assembly production of the Tiara (the export name of the Model RT20 Corona) in early 1963.

The Bangkok Branch of Toyota Motor Sales Co., Ltd. (from Toyota Shimbun No. 231)
Toyota Motor Sales Co., Ltd. established a branch in Bangkok, Thailand on June 16, 1957. Toyota Motor Sales had changed distributors three times, but each time they were small-scale dealers that did not go far beyond sole proprietorships, and as a result, sales did not grow. To address the situation, a directly-managed branch was established with the aim of establishing a market in Thailand. Supported by ample funding provided with cooperation from the Mitsui Bank Bangkok Branch, the branch conducted active sales activities and increased sales in 1957 by eight-fold compared to the previous year. Performance continued to improve steadily in later years.
During this period, the Thai government repeatedly revised its Industrial Investment Promotion Law with the aim of supporting industrial development, and in 1962, the knockdown production industry was made subject to various benefits including substantially preferential taxation measures for five years and an increase in entry visas for engineers. In response, Toyota Motor Co., Ltd. and Toyota Motor Sales Co., Ltd. decided to enter the knockdown production business in Thailand. Toyota Motor Thailand Co., Ltd. was established in October 1962 with equal investment from these two companies.
The Toyota Motor Sales Co., Ltd. Bangkok branch merged with Toyota Motor Thailand in 1967, and production and sales were integrated. These measures resulted in an increase in exports to Thailand to 10,700 vehicles in 1969, and Toyota captured the top share of the market, with 22 percent.
Assembly Production of the Corolla outsourced to Thai Hino Industry Co., Ltd. began under a cooperative business pursuant to a tie-up with Hino Motors, Ltd. in August 1969. The Toyota General Center was established and import, sales, and after-sales service organizations were reinforced in December of that year, and the assembly plant was expanded in July 1970.
Local production, particularly of stamped parts, continued to increase through cooperation between Hino Motors and Toyota Auto Body Co., Ltd. As a part of these efforts, Toyota Autobody Thailand Co., Ltd. was established as a wholly-owned subsidiary of Toyota Motor Thailand Co,. Ltd. in February 1978 and began manufacturing stamped parts for the Hilux, Corona, and Corolla.

Toyota's Entry into the United States
In August 1957, Managing Director Seishi Kato and two others from Toyota Motor Sales Co., Ltd. traveled to the United States as an advance team for exporting Toyota vehicles to the U.S. and began the work of establishing a sales company. A Crown and a Crown Deluxe were sent from Japan as model vehicles, and they displayed them to dealers and used them for test rides.
A test track with a two kilometer circuit was completed at the Toyota Motor Co., Ltd. Technical Center in September 1956, and the Crown could not very well be sent to the U.S. without performing full-scale high-speed endurance tests. One of the concerns from the beginning was that when the Crown was driven on a highway, the engine suddenly began making loud noises and output dropped. The performance was not adequate for sales in America.
The decision was made to conduct business in the United States despite this performance based on the strong reputation of the Crown in Japan and its success in the previously-mentioned 50,000 kilometer-drive from London to Tokyo (Section 8). It cannot be denied that there were excessive expectations concerning its performance. In addition, business was commenced without investigating issues such as local automotive laws and regulations and automobile market conditions, and as a result, many unexpected difficulties were encountered.
In any case, Toyota Motor Co., Ltd. and Toyota Motor Sales Co., Ltd. reached an agreement and established Toyota Motor Sales, U.S.A., Inc., a California corporation, on October 31, 1957 to establish a foothold for entering the U.S. market. Each company provided one half of the one million dollar capital, and the new company had six directors: President Taizo Ishida and Executive Vice President Fukio Nakagawa of Toyota Motor Co., Ltd. and President Shotaro Kamiya, Managing Director Seishi Kato, Managing Director On Nakae, and Director Sadazo Yamamoto of Toyota Motor Sales Co., Ltd. President Kamiya of Toyota Motor Sales served as president of Toyota Motor Sales, U.S.A. and (First name) Kobayashi, Deputy General Manager of the Mineral Oil Department of Toyota Motor Sales, served as its vice president. The head office was located at 6032 Hollywood Boulevard.
Operations in the United States started with investigating various procedures ranging from automobile imports to retail sales and obtaining the necessary forms. From these investigations, it was learned that it was necessary to establish separate import, wholesale, and retail companies in order to maintain fair pricing between import and wholesale as well as between wholesale and retail. Accordingly, wholesale operations were separated from Toyota Motor Sales, U.S.A. and Toyota Motor Distributor was established in February 1958. At the same time, a dealer named Hollywood Toyota was established with the aim of learning about retail operations.
It was also necessary to obtain automobile certification pursuant to the automobile-related laws of each state. In order to sell motor vehicles in California, it was necessary to obtain certification from the California Highway Patrol. In California, headlight brightness was set based on sealed beam lamps (which were common in America) but the Crown was not equipped with sealed beam lamps and did not meet the standard. As a result, the Crown was imported without headlights, and lamps manufactured by General Electric in the United States were installed.

Crowns without headlights being loaded onto a ship bound for the United States
Following these preparations, 30 Crown Deluxe vehicles without headlights were loaded onto a ship in June 1958, and exports to the United States began. The performance and quality issues that had been a source of concern materialized, and problems including a lack of output while traveling at high speeds, inadequate high-speed stability, extreme noise and vibration, abnormal vibration, and breakage of parts due to deformation occurred. To address these problems, the Model RS22L series and the Model RS32L series with higher output and improved high-speed cruising performance were introduced in July 1960.
To counter the increase in sales of imported compact cars, American automakers launched several compact cars from the autumn of 1959, including the Chevrolet Corvair, Ford Falcon, and Chrysler Valiant. As a result, sales of imported European cars plunged, and most dealers that sold both American cars and the Crown switched from the Crown to these compact cars. In response, exports of the Crown to the United States were suspended in December 1960.

Site of a dealer managed directly by the Toyota Motor Sales, U.S.A., Inc. head office
Meanwhile, exports of the new Corona with the R engine-sold as the Tiara (Model RT20L)-began in June 1960. Like the Crown, however, the Tiara suffered from a lack of output at high speeds, vibration and noise caused by insufficient rigidity of the body, insufficient strength in the suspension, inadequate brake durability, and other quality-related problems. Exports to the United States had to be slowed down.
Toyota Motor Sales, U.S.A. increased its capital to two million dollars and took measures to reinforce its financial standing in 1960, but accumulated losses at the end of the year exceeded 1.42 million dollars and were expected to grow even further. Even with financial support from Japan, restrictions under the Foreign Exchange and Foreign Trade Act did not easily allow for increases in capital to make up for losses. Consequently, Toyota Motor Sales, U.S.A. was required to make harsh improvements in management.
The main points of the improvement measures were as follows.
1)Limit sales to the Land Cruiser for the time being and passenger car sales were temporarily suspended until the development of a car suitable for the U.S. market.
2)Establish management structures such that the company could be profitable with monthly Land Cruiser sales of 50 to 60 units.
Based on these basic policies, Toyota Motor Sales, U.S.A. cut personnel, reduced business sites, and slashed expenses in 1961. The workforce was cut from 57 to 37, and employees seconded from Japan were reduced to a bare minimum. The head office was relocated to the building of a directly-managed dealer to reduce expenses.
In addition to the effects from these management improvements, sales of the Land Cruiser increased, and the company made a profit in 1961. As a result, a capital increase of 500,000 dollars was approved in 1962, and a 250,000 dollar capital increase was implemented. Also, with the shift in the focus of sales to the Land Cruiser, Toyota Motor Sales, U.S.A.'s sales of the Land Cruiser increased by more than 10-fold over four years, jumping from 249 units in 1961 to 2,595 units in 1964. In order to implement these management improvements, Toyota Motor Sales, U.S.A. officers Sadazo Yamamoto and Seishi Kato-who also served as managing director and senior managing officer of Toyota Motor Sales Co., Ltd. respectively-directly managed local operations. In addition, Toyota Motor Co., Ltd. Executive Vice President Eiji Toyoda went to America to confirm local management conditions in detail, learn first-hand information concerning the specifications of the U.S.-compliant vehicles, and encourage their development.
As Japan entered the era of the highway, the Model RT40 third-generation Corona series was launched in September 1964 and sold well. The new Model RT43L Corona with a 3R engine (1,897 cc, 90 hp/5,000 rpm) was developed specifically for the U.S. market and sample shipments began in April 1965. At the end of that year, the eagerly-awaited model with an automatic transmission was added to the lineup, contributing substantially to the increase in sales in the United States.
After studying at Ford in the United States in 1950, Managing Director Eiji conducted research and development of automatic transmissions with an eye towards easier driving and exports to the United States in the future. The first practical application of an automatic transmission in Japan was on the Masterline commercial vehicle in 1959. In the U.S. imported vehicle market, it was the Corona that acted as the pioneer. The percentage of automatic transmissions on the Corona in 1965 was just 12 percent, but increased to more than 50 percent in the next and following years.

After an establishment with inadequate preparation and eight years of difficulty, Toyota Motor Sales, U.S.A. finally had the new Corona, a vehicle suitable for the U.S. market, and grabbed the opportunity for success. The number of dealers rapidly increased from 200 in late 1964 to 384 in 1965 and 606 in 1966, and the time for reorganization of the sales network arrived.

Source: Toyota Motor Corporation 

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