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Sunday 1 December 2013

Marketing Plan for US based Solazyme Fuel’s entry into the UK market

Solazyme is a US Based company that was founded to produce fuels using low-cost sugars in response to the growing concern over the adverse effects of the use of fossil fuels in powering industries and the transport systems (Solazyme, 2011). It capitalizes on the use of biotechnological expertise that uses algae’s (microalgae) ability to cause fermentation of sugars where such fermentation period is reduced by use of advanced technology to a much shorter time. Solazyme was established with the goal of being the market leader in production of renewable fuels and bio-products (Solazyme, 2011). The potential limitations of traditional fuels that propel Solazyme to invent better solutions include constrained supply, price fluctuations and detrimental effects on the environment.

Solazyme has therefore focused its attention to produce organic fuels which is considered much cleaner, and with a significantly low carbon output. The success of these fuel innovations can be demonstrated by the fact that Solazyme has won and is the current provider of fuels for the US Navy with prospects of winning more contracts in future (Solazyme, 2011). Solazyme also produces chemicals (petrochemicals) such as those used in production of detergents and airplane de-icing fluids. Solazyme also has its focus on the food industry where it aims to produce and distribute food ingredients derived from the use of micro-algae in the fermentation processes in partnership with some of the established food distributors such as Roquette Freres (Solazyme, 2011). Other innovative products include skin health products which are derived from the micro-algae and which have been proven to improve the skin health of the users. These products are also distributed in partnership with some of the leading distributors of skin health products such as Sephora International.

With its extensive growth strategies, Solazyme intends to expand the scope of its operations in order to achieve its mission of being a world leader in the production and distribution of organic fuels. In accordance with this vision, Solazyme intends to enter the UK market to produce and market its bio fuels in this market. This paper shall focus on the entry modes and marketing plans that Solazyme needs to adopt to be successful in this market.

The UK is a stable democracy that has fully embraced the principles of capitalism and has been known to offer minimal interference with the players in the market economy. UK has also been a key player in the International efforts aimed at taming the harmful effects of industrialization and wanton release of greenhouse gases into the atmosphere (Earth Summit, 1992). It has therefore been keen to support technologies that are aimed at providing cleaner sources of energy for sustainable environmental management (Department of Energy and Climate Change, 2010). This means that ample politica goodwill exists for organizations like Solazyme that intend to produce clean fuels for the economy.

Being a developed economy, the UK has a high demand for fuels which is mainly needed for its industries and the general population whose energy demand is higher than most consumers’ in the world (Department of Energy and Climate Change, 2010). This makes the shortages and price fluctuations very undesirable. Solazyme would therefore stand to fare well in the economy is they can innovatively produce products that are stably priced and ensure constant supply.

The UK population is very sensitive to their environment and is keen to embrace ways to ensure sustainable environmental management. In addition to this, the general campaign by environmentalists around the world together with the efforts taken y the United Nations to ensure sustainable environmental management has ensured that the general population is sensitized on the importance of using clean energy in ensuring sustainable environmental management (Earth Summit, 1992).

Like the rest of the developed world, the UK enjoys high technological advancement in most areas of development. This drives down the cost of some of the technological materials that Solazyme is likely to need in the production of fuels such as machines and materials such as sugar which can be produced cheaply in bulk. Technological advancement in the UK is also means higher productivity of staff hence manageable labor costs (Anon, 1979).

The UK, like the rest of developed world is grappling with excessive pollution of the environment in many fronts. Key among this is the atmospheric pollution occasioned by the release of greenhouse gases and other harmful gases that not only threaten to adversely affect the climatic conditions around the world, but also cause various health risks resulting in substantial budgetary expenditures in the health of the population. It is these harmful effects to the environment that is expected to fuel the popularity of bio-fuels which are clean, produce little carbon dioxide and contain no harmful components such as Lead or Sulphur as contained in the fossil fuels.

The UK has elaborate laws that prevent anticompetitive behavior by current market players hence Solazyme should be able to penetrate the market with a brilliant marketing plan. The legal frameworks in the UK regarding labor and work safety as not significantly different from those in the US; hence Solazyme is expected to fit in the new market without having to grossly adjust its practices at home.

The target market for Solazyme shall be the Industrial Sector, specifically the transport sector. This choice of target is informed by the fact that the consumers in this category are the highest consumers of energy in the UK market and that they are the ones that are most likely to be swayed by environmental considerations when making their purchasing decisions. Statistics on the use of fossil fuels in the UK at 2009 indicate that the transport sector accounted for 77% usage while industries came at a distant second with a 14% usage (Department of Energy and Climate Change, 2010). Collectively, these two segments make up 91% of fossil fuel consumers in the market. The decision to focus on the fossil fuel consumers has been informed by the fact that the innovation of bio-fuel was done with the aim of providing a clean alternative to the fossil fuels which emit large quantities of green house gases and other harmful gases which irreparably degrade the environment. The choice is also informed by the fact that, unlike other sections of the society, these consumers tend to use fuels in their original forms in either their automobiles in the case of the transport sector, on use of these fuels to produce electricity in the case of industries.

Desire for cleaner energy among the target customers has been mounting and Solazyme’s solution is timely. Besides, most corporate organizations have elaborate policies on corporate social responsibility that binds them to pursue production processes and technologies that are more likely to cause the preservation of the environment. This would mean that it is this section of the population that is likely to be on the lookout for new fuels that can be of good to both the industries and the environment. Beside, the promise of lower costs allows them to improve their bottom line. Similarly, the rising costs of fuel have been causing significant strain to motorists who are forced to spend more to maintain the level of convenience they are accustomed to by using their private automobiles. The provision of more efficient and low cost fuel is likely to influence their purchasing decision. Moreover, motorists will always feel gratified to note that their choice of fuel does not impact negatively on the environment or on people’s health. The reasoning behind the decision to target the corporations operating in the transport sector are similar to the rationale for targeting the industries as both are businesses with the aim to maintain healthy bottom-lines while adhering to their CSR policies (Carlsson, 2003).

The best entry mode into the UK energy sector would be through a joint-venture with a UK based corporation that is either already pursuing the production of renewable energy or a strategic partner that would enable them meet their goals. The importance of going into a joint venture is that it will enable Solazyme to share costs and risks with the partner and consequently need fewer resources for the exercise. Moreover, the production and distribution of bio-fuels require that they mount an operation that encompasses a number of players at the same time including the suppliers of raw material, government agencies and the prospective consumers. Without the services of an already established partner, these networks would prove very costly and would likely impact on their pricing and market performance.

The use of a joint venture also puts them in the way of government incentives that the government may come up with to encourage innovation and production of bio-fuels to meet its global responsibility to ensure carbon emissions are scaled down significantly. Such incentives can only be extended to local corporations hence Solazyme may lose out on it if they were to choose an entry method that does not apportion significant ownership of the business to UK investors (Carlsson, 2003). If that were to happen, the organizations benefitting from various incentives would be able to charge lower for their products hence make it difficult for Solazyme to penetrate the market. Beside, engaging a strategic partner in a joint venture enables Solazyme to optimize on the partner’s existing market base, distribution channels and marketing expertise. Such strategic advantages are non existent if an organization settles for acquisitions or establishment of wholly owned subsidiaries in the UK (Buzell, 1968). The most appropriate partner for Solazyme to work with would therefore be one with an elaborate distribution network and one with a favorable brand image in the market. Joint ventures also come as a better choice than direct exportation. This is because the existence of a subsidiary in the UK enables them to create relationships with their clients hence generating some measure of brand loyalty. Other possible options for entry would be contracting or franchising. However, these methods, unlike the Joint venture options do not provide the organization with an ample opportunity to establish themselves in the market (Ryans, et al, 2003). Joint venture remains the best option that ensures that the entry is cost effective, effective and with credible prospects of growing market share in the specific economy (Aaker and Joachimsthaler, 1999).

The success of any organization in the market largely depends on the design and implementation of its marketing strategy. Having carried out its product design and produced the bio-fuel that the market clearly needs, Solazyme should ensure that an elaborate marketing mix is put in place to stimulate demand and realize the sale of the products.

The principle of demand and supply which emphasizes the influence of price on demand levels is largely applicable in the UK. Since Solazyme aims at using low cost sugars as its raw materials, they should be keen to pass this cost advantage to the consumer by charging prices lower than the traditional fuels. The lower operating costs are also sufficient to ensure the low prices do not adversely affect their financial performance. This will offer the consumers the incentive to switch to the new fuels.

Solazyme shall be keen to ensure proper distribution of the products in places of convenience to their target customers. Proper distribution ensures that the customers can easily access the products at any time hence increasing the chances for good performance in the market (Dawar and Parker, 1994). The common model of gas stations shall be adopted to serve the customers in the transport sector with other elaborate designs made to serve the industries.

The specification of the products is also essential. Research should be carried out to ensure the product that Solazyme is offering is satisfying the customers accordingly. They must ensure they deliver on the promise to provide clean energy and make quick adjustments where this is not satisfactorily met. It is the reliability of the product and the level of satisfaction with the product’s design that determines just how well the product fares in the market (Subramaniam, et al, 2005). On top of producing bio-fuel as the actual product, Solazyme shall ensure that the core product which reflects the benefits of efficiency and environmental preservation is reliably delivered to the customers.

Solazyme shall adapt an effective promotional mix that will ensure the products perform well in the market. Advertising shall be done through the mass media using television and print media to reach the target market. Care shall be taken to ensure the effectiveness of advertising programs used in order to realize value for money. Solazyme shall also take place in various exhibitions to show case the efficiency and benefits of their products to attract customers keen on embracing clean affordable energy innovations. Extensive public relations exercises shall also be mounted to portray the organization as one that cares for the welfare of the customers by encouraging proliferation of environment-friendly fuels. The goodwill generated from this exercise is expected to further help generate sales for Solazyme. Personal selling shall also be embrace where sales agencies will mainly focus on winning fuel supply contracts with corporations and industries.

To enhance physical evidence, Solazyme shall ensure the business premises are designed and furnished to reflect on the brand image they have adopted. The staff shall also be dressed in uniforms to help customers identify with the company and its products.

Solazyme shall make use of their sales and marketing staff as well as those involved in public relations in order to meet the goals of the organization. Staff members shall also be actively involved in providing quality service that will add to customer satisfaction. Solazyme shall categorize these responsibilities and ensure the staff members are well trained to meet their respective responsibilities perfectly. There shall also be reward schemes to ensure good performance is adequately rewarded.

The delivery process shall be made simple enough to lessen chances of dissatisfaction. A variety of outlets shall be established to ensure different client preferences are met. There shall be both self service outlets which will be modified to enable clients who prefer to serve themselves at any time. Premium outlets shall also be established where customers will receive special treatment in addition to the provision of fuel at a premium. This will be useful in capturing the higher market segments.

The insight into the prevailing macroeconomic factors in the target market is crucial in ensuring the successful performance of any brand. Entry modes into that market should also be carefully evaluated in order to weigh the options to decide on the entry mode that best suits the objectives of the organization. Having carefully weighed the options, Solazyme should ensure they use joint ventures to enter the UK market. This would not only ease their entry, but it would also help them establish themselves in the market with a solid market share and therefore be able to advance their vision as described above.

For more theory and case studies on: http://expertresearchers.blogspot.com/

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Subramaniam, Mohan, Hewett, Keoy, 2005. Balancing Standardization and Adaptation for Product Performance in International Markets: Testing the Influence of Headquarters-Subsidiary Contact and Cooperation. Management International Review (MIR), 44 (2), p171

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